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Publishing Issues

First, Refresh the webpage in your browser.

All website files must be inside the public_html folder.
Your home page should be named index.html (all lower-case).
Broken images may be in the wrong folder. Also the file name may not match what is in the HTML code.

Note: Site Studio requires the domain name to be fully propogated and resolving to Hostgator.
Site Studio support is at www.psoft.net/ssdoc/help.html

Note: Some FrontPage extensions may not be supported. cPanel will only support publishing with Microsoft FrontPage 2000 and newer versions.


Article Comments

Kevin
I am rather new to HostGator, but have used 1and1 very much. When I update my index.html file via FTP client, the new home page does not show up, even when I hit F5 to refresh my browser. I can see only the old home page.
I uploaded the new file again, from within the HostGator panel, via your online FTP, but still no new web page. The file dates on the server reflect today's date. The new page was uploaded five hours ago, and still no change. I'm stumped.
Am I doing something wrong?
Thanks.

HostGator
The problem is that you already have a defined index page (possibly index.php or index.htm).

The best solution is to edit your .htaccess file and tell it to use index.html as your default page.

Read all about this by searching "Directory Index". http://support.hostgator.com/articles/directory-index


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