HostGator.com » Support Portal

Google Apps Email Walkthrough

The first thing you need to do to start using Google Apps is sign up for it. There is a premium service which costs money, and a standard service which is free. We will use the standard edition. Sign up!

Google Apps Sign-up

Select the option for "Administrator: I own or control this domain".

Enter the domain name which will have email hosted by Google.

Click the Get Started button.

Fill in the required fields and place a check next to "I understand that if I cannot alter DNS records for my domain, I may impact my organization's ability to use Google Apps".

Click the Continue button.

Google Apps Create Administrator Account

Type a username and a password. Be sure to re-enter the password.

Read the Terms and Conditions for using the Google Apps service. When you are ready, click "I accept. Continue with set up »".

This completes the registration. You are now logged in to your Google Apps Dashboard (control panel).


Verify your account

Once you create an account for your domain name, you must verify that you own the domain name.

At the top of your Dashboard you will see, "To activate Google Apps services you must verify that you own your domain - yourdomain.com". Next to this, click the link called Verify domain ownership.

There are two ways you can verify that you own the domain:

1. (Recommended) You can upload an HTML file to your website.
  • Create and upload a file named googlehostedservice.html to http://yourdomain.com/ . If this is your primary domain, the correct folder is public_html.
  • Edit the file and paste the given code into it.
    • googleffffffffc4ffb5fe
    • Please note "googleffffffffc4ffb5fe" is an example, and you should instead use the code provided to you by Google.
  • Save the changes, and make sure you can see the file at http://yourdomain.com/googlehostedservice.html.
  • Go back to the Google Apps page and click the Verify button.

2. You can create a CNAME record to point to google.com .
  • Login to WHM and click DNS Functions > Edit DNS Zone.
  • Create a new CNAME record for your domain:
    • googleffffffffc4ffb5fe 14400 IN CNAME google.com.
    • Please note "googleffffffffc4ffb5fe" is an example, and you should instead use the code provided to you by Google.
  • If you do NOT have access to edit your DNS zones, or do not feel comfortable making the changes, please contact HostGator for assistance.
  • Go back to the Google Apps page and click the Verify button.

After you click the Verify button, allow up to 48 hours for Google to verify your are the owner of the domain name.


Start using Google Email

At the Google Apps Dashboard, click the Email link. You can change any of these settings as you see fit.

Click the link for Email activation Instructions on how to activate Email.

Read the instructions carefully. If your domain already has email addresses, you should create user accounts before changing your MX records.

1. Create user accounts

Click the "Create user accounts" link.

Enter a first and last name for the email user. Enter the name of his email address.

Click the "Create new user" button.

If you need to enter more emails, click the "Create another user" link.

Once finished, go back to the Dashboard tab at the top. To quickly get to the next step, click the Activate email link, located directly under the Email link.

2. Set up email delivery

If you skipped creating email users, then click the "Change MX records" link.

Google reminds you to create the email users before you change the MX records, or you may have email downtime.

Google also offers you temporary email addresses, so you can use Google mail before the MX record change. The format is similar to name@yourdomain.com.test-google-a.com (The temporary email address will be deactivated once you change the MX records.)

You see "Showing instructions for" and a drop down box. Select "cPanel" as your hosting company. Follow the instructions, but there is an extra step you might need.

Note: The steps are for the cPanel X theme; however, most HostGator clients are using the X3 theme. Here are the instructions for X3:
  1. Log in to your cPanel account.
  2. Click the MX Entry icon.
  3. Under Change MX Entry, in the drop-down box, select the domain name you are changing.
  4. Leave the priority as 0.
  5. Paste the Google MX record in the last field. Be sure to remove the ending dot, so that cPanel will accept it. EXAMPLE:
    • Change MX for [yourdomain.com] Priority: [0] to: [ASPMX.L.GOOGLE.COM]
  6. Do NOT check the box for "Always accept mail locally...."
  7. Click the Change button.

Extra step?

If you have a MX record which resolves locally, you will need to contact us via phone, live chat, or email support@hostgator.com and make the request. (If you have never before changed your MX record at HostGator, then you likely need this extra step.)

If you already have an MX entry resolving to a remote server, you can skip the extra step.

All done?

Be sure to go back to the Google Apps page and click the "I have completed these steps" button.


Accessing Webmail

Go back to the Google Apps Dashboard and click the Email link.

Next to Web address you see a sign-in address (URL) which is similar to http://mail.google.com/a/yourdomain.com .

The login is the email name WITHOUT @yourdomain.com and the temporary password given by Google. You can find the temporary password by going to the "Users and Groups" tab at the top. Click the email account in question, and the password will be revealed.


Article Comments

Elizabeth K. Barone
I had no idea Google Apps had a free option. I've been using Thunderbird for my email and I get so much spam, it's disgusting. Google, here I come! Thank you Host Gator!

Meng
Hi
If I were to change my MX entry to Google Aps, does that mean that all the current users who are using mail@mydomainname.com will be affected? Do we still get to access our emails via POP?

There are currently other users who are using mails at our domain name. i only want to use Gmail for my own. Help me clarify?

HostGator
If you change the MX entry of a domain name, all the email accounts using that domain will be affected.

You can still use POP mail, but the settings will be provided by Google.

If you want to use Gmail, the best option may be an email forwarder.

(Remember, Google Apps Email and Gmail are not the same thing. See Related Article.)

Rudi
Would I be able to set up a cname record linking to the Google Apps mail interface? In other words, I want mail.yourdomain.com (hosted with Hostgator) to redirect to http://mail.google.com/a/yourdomain.com.

HostGator
I would recommend a redirect, not a CNAME record. You can redirect a URL like http://email.yourdomain.com or http://yourdomain.com/go/

Why not a CNAME?

The first problem with your proposal is that mail.yourdomain.com is a reserved subdomain which HostGator already uses for your mail server name. You must use a different name.

The second problem is that a CNAME record won't redirect web traffic. Instead, it will tell visitors that your subdomain is hosted at http://mail.google.com/a/yourdomain.com, which is not true. Even if you do enter the correct FQDN for Google Apps Email (google.com), your subdomain request will fail because mail.yourdomain.com is not hosted at Google.

Clovis Rolemberg
Thank You, I think the redirections was my best choice

John C.
"I would recommend a redirect, not a CNAME record. You can redirect a URL like http://email.yourdomain.com or http://yourdomain.com/go/"

So how does one go about setting this up? Do I create a webpage with a meta or do I use the Controls in CPanel?

i want mail.mydomain.com to point to mail.google.com/a/mydomain

thank you,
john

HostGator
Ok, John. First, you cannot use mail.mydomain.com because this is a reserved name.

Use email.mydomain.com instead.

To create the redirect, you can use the cPanel icon called Redirects. I would not use a meta redirect.

Learn more about cPanel Redirects at http://support.hostgator.com/articles/creating-a-url-redirect

ravi
hi i have four e mail accounts can i open them through google apps after changing mx entries

HostGator
If the emails don't exist yet, then yes. You can change the MX record and then create new emails.

If the emails already exist, then no. You should create the emails in Google Apps before you change your MX record.

Luis
Hello,
I had a failure trying to configure Google Apps for a couple of subdomains. Let me explain:

Main domain.com MX is redirected do domain2.com (that's the way it has been working fro some time with no problems). We want to add additional mail service via the first domain subdomains. To do that I created sub1.domain.com and sub2.domain.com

With the above scenarios I ended with the following looking at the DNS records:

At domain.com:
domain.com MX domain2.com (with priority 0)

At sub1.domain.com:
sub1.domain.com MX Google (this, 7 times per Google request for several servers with priorities 10, 20, 20, 30, 30, 30, 30)

At sub2.domain.com:
sub2.domain.com MX Google (this, 7 times per Google request for several servers with priorities 10, 20, 20, 30, 30, 30, 30)

I got today a refuse from Google for this configuration as they say my subdomains MX's were not in acordance with their requirements. Looking in the MX display I found that there were only 3 records instead of 7, as I cannot repeat with the same priority, just the last record of every group was kept.

I have reissued the validation request to Google, this time making sure the 7 records are there (both in the dns display (WHM) and in the MX display (Cpanel), I've given them the priorities 10, 20, 21, 30, 31, 32, 33 and everything looks OK so far.

I cannot wait a couple of days to see what Google may respond, the transition of the accounts is being done right now.

Am I missing something some place else for it to not validate?
Your advise wil be much welcomed.

HostGator
You can add multiple MX records with the same priority, but you must add them at the same time.

So, you can add both 20's if you type them both in 2 blank lines and save.

You can add the 30's if you type all 4 in the 4 blanks and save.

I cannot say why Google wants your MX records a certain way, and if they will work. You will need to wait to hear from Google.


If you have read our knowledge base and still have questions or need more information, please contact us via phone or live chat for immediate assistance.

Post Comment