Browse by Topic Pre-Sales Questions Hosting Plans Domain Names Getting Started Billing cPanel WebHost Manager (WHM) Plesk DotNetPanel (DNP) Linux VPS (Virtuozzo) E-mail FTP Hosting Tools Affiliates Security & Abuse Helpful Resources Account Addons Billing System HostGator Blog HostGator Forums Video Tutorials Contact Us Interact and Engage

HostGator.com » Support Portal

[?]
Support Portal Home » E-mail » 535 Incorrect authentication data

535 Incorrect authentication data

If you have a Linux dedicated server, you can fix this problem. In root WHM, go to Email > Repair Mailbox permissions.

If you do NOT have Linux dedicated, please contact us via phone or live chat.

Was this article helpful to you?

Article Comments

eze
This worked for me. I had read about just changing the password to the same thing but that was a not go. WHM/Email/Repair Mailbox permissions was the ticket. The question now is, how did it happen?
Posted: October 8, 2009
If you have read our knowledge base and still have questions or need more information, please contact us via phone or live chat for immediate assistance.

Post Comment