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Username, how can I change my control panel username?

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Unfortunately, you may not change the user name associated with your control panel. Once it is set, there are vital components using that name. Some of those settings are used by your web site, and are not controlled by HostGator.

Reseller and SEO

You may change the user names for any accounts you create by going to WHM and clicking the Modify Account link (read more in the related article). However, you cannot change the user name you picked during sign up.

VPS and Dedicated

You may change the user names for any accounts you create by going to WHM and clicking the Modify Account link (read more in the related article). However, you cannot change the user name provided by HostGator; Linux is always root, and Windows is always admin.

There must be a way to change my signup username.

The only solution HostGator can offer is to terminate the hosting account, and then recreate it with the desired user name.

WARNING: Accepting this solution will erase all web site content, emails, databases, and everything you have done on the server so far.

For details on how to do that, please read the "Reset Everything" section of the article on how to restore an account from the beginning with the original setup. Once the new account is created with the new username, you would need to re-upload all your content and re-setup the account.

Note: Unfortunately it is not possible to directly transfer the contents of the old account to the new account, because too many things (like database names, and certain script configuration files) would all still refer to the old username, breaking most scripts. If you decide to request HostGator transfer services in this case, we may have to quote extra fees for reconfiguration and coding changes.

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Article Comments

Craig Thompson
I want to change PhpMyAdmin and get this message -

Warning! You are logged in with the reseller or root password

How do I create another login? I have a dedicated server... and have access to WHM
Posted: September 24, 2010
HostGator
That is the message a normal WHM user gets when logged into cPanel without the password.

However, you have Root WHM. There is a special link in your WHM, under SQL Services, called phpMyAdmin. Click that link to access all databases on your server and with no restrictions.
Posted: September 27, 2010
Alex
You could have told us during signup that this username would be the root folder name. I don't want my webmaster to put everything into my username folder. I want it in the site folder.
Posted: November 3, 2010
HostGator
The webmaster does NOT need access to your root folder. They typically only need access to public_html (main site folder) or a subfolder (e.g. for an Addon domain).
Posted: November 4, 2010
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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