Please read before creating an Addon Domain.

This is very helpful. How long before an addon domain url is accessible?

It will work as soon as you set the nameservers and allow 48 hours for propagation.

Please see the article titled "When will my domain start working? Propagation"

http://support.hostgator.com/articles/when-will-my-domain-start-working-propagation

Can do i login to an AddOn domain? If yes how?

You can login to an Addon domain the same way you login to the primary domain (e.g. addondomain.com/cpanel). However, Addon domains do NOT have a separate login, so you will use the same username and password.

Addon, Parked, and Subdomains share a control panel with your primary domain, so you will arrive to the same control panel no matter which domain you use.

Only Reseller and Dedicated hosting are allowed to create multiple control panels, so that each domain can be managed by a different owner/user.

Is there any negative impact to SEO crawling and indexing if I host two domains on one hosting account? I was under the impression that subdomains should be avoided for that reason. Will an addon domain be seen as a subdomain by the search engines and spiders?

At HostGator, any addon domains and subdomains will use the same IP address as your primary domain name. Thus, exchanging reciprocal links between those sites will not increase your search engine ranking.

Our solution to you is http://SEOhosting.com

I have 2 questions.
1. How do robots and spiders see the add-on domain?
2. Can I switch which domain is the main one and which is the add-on?

1. Spiders see your addon and subdomains as unique websites.

Just remember that spiders follow your links and read everything; if you put any links to primary.com/addon or addon.primary.com or primary.com/~2nduser, then the search engines will use those addresses. To avoid that unpleasantness, only link to and tell potential visitors about addon.com .

2. Yes, we provide an online form to make this request easy. https://secure.hostgator.com/changedomain.php

how is ftp handled with addon's?

An addon domain is part of your primary domain. So, you can simply login to FTP for your primary domain and have access to every addon domain and subdomain.

You may also create an FTP account username and password. These self-created logins will usually have access to only one addon domain. (Great for giving to webdesigners! Call us for more details.)

I tried to addon a domain but it says that I am not allowed to add on any domains. I thought my account came with unlimitted domain name hosting?

Hatchling plan - you cannot add any domains.

Baby and Business plan - you should be able to add unlimited domains. Please contact us via phone or live chat if this is not working.

Reseller and Dedicated plan - you must create a package to allow extra domains in cPanel. Please search "What is a package?"

So the address bar will read: "http://www.subdomain.com" ??

Addon domains and subdomains are both independent websites which have nothing to do with your primary website.

The difference:
Addon domains also have their own domain, and will appear in the browser as "http://www.addondomain.com".

Subdomains do not have their own domain; they piggy-back off your primary domain. They will appear in the browser as "http://subname.primarydomain.com".

I have added a few add on domains. Now when I go to delete the folder that they installed under (public_html/thissite.com/) it won't allow me to delete that folder. Any suggestions?

You should remove the Addon Domain, first.

Next, check the file permissions and make sure they are 0755. Try deleting, again.

If that does not solve your problem, please contact us via phone or live chat.

Can users in the addon domain have the same name as in the primary or other addon domains? For instance: info@primarydomain.com and info@addondomain.com

Absolutely, but you don't have to take my word for it. Try it and see.

I'm interested in your Business Plan. I want to run a site with private ssl (dedicated i.p.), and run other sites on the same account with a different i.p. At HostGator, any addon domains and subdomains will use the same IP address as your primary domain name. Is this true if the main site i.p. is dedicated? I don't want any addon domains to be identified with the main sit i.p. in any way.

The shared webhosting plans can only support one IP address.

The best solution for you is a reseller plan. Resellers can purchase a dedicated IP for their main site, and use the shared IP for any other sites.

Resellers can also purchase dedicated IPs for any of the other sites.

I just purchased a new domain name and I am about to transfer it to Hostgator. If I understand correctly, I should add it as an add-on domain to enable it as a stand-alone website (I already have a business webhosting account)?

Now, I already have a primary domain and another add-on domain from last year. Both of these are about to expire in another 20 days. I don't wish to renew either of them and will change my newly purchased domain to primary domain a day or two before the renewal date. At that time, should I remove both the domains which are up for renewal from Cpanel? Anything else I should do?

Thanks!

You should go ahead now and submit an Update Primary Domain request.

https://secure.hostgator.com/changedomain.php

Then add the old primary domain as a new Addon domain. Later, when the 2 addon domains expire, remove them both.

Thanks, I'll do it in a day or two.

There was an issue with my new domain not showing up on the web for which I contacted your Live Support today. After checking it for some time, the technical support rep. asked for the user id and password for my CPanel. I gave it to him and the issue was resolved after some time, but I am wondering if I really should have given the login details since it is sensitive information.

It is perfectly safe to call us or join our live chat and provide confidential information.

Even better, when we ask for your password, temporarily change it, provide us the temporary password, and when we are done looking change the password back.

Be careful about providing sensitive information via email. HostGator will never email you and ask for your password UNLESS you emailed us first and we REPLY to your request.

Hi, I joined HostGator this week - I used to host my domains earlier at a free hosting solution. So I reasonably understand hosting but I am trying to mkae out how Hostgator does it.

The problem that I have at hand is the following. I have my primary domain set up (http://domain.com is working but http://www.domain.com is not yet working - this is not the problem that I am talking about but thought of mentioning it just in case this is relevant). Now, I wanted to add my first subdomain. This used to be hosted on Blogger earlier. I tried to add subdomain.com and waited for around 1 day. After that, I could see both of http://subdomain.com and http://subdomain.domain.com appear. That was yesterday I suppose. Today I tried to go to http://subdomain.com and that is taking me to the error page of my domain registrar (GoDaddy). http://subdomain.domain.com is working though. Not only that, I went to my domain registrar's name server list and found that it contains the desired value, which is the same as the HostGator name servers that I had received in my welcome email.

What am I missing? How do I open a support ticket in case that is necessary?

Sounds like your domain name expired at GoDaddy. I recommend you contact them to see if they want something.

If they promise the domain registration is good, then please contact us via phone or live chat, so that we may check your DNS zones.

If your primary domain and the addon domains share the same control panel, what is the point of having a separate password when creating addon domains? Is it an ftp login?

Exactly. The password is for an FTP account which is automatically generated.

You do not ever need to use that password because you can connect to the same FTP with your cPanel username and password.