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Park Wrapper Error

When trying to add an addon domain, or parked domain, you might run across a 'Park Wrapper Error'.

Here are some common errors, and how to fix them:

Error from park wrapper: domainname.com is already configured.

This means that a DNS Zone File already exists for this domain. If you have WHM, simply go to Delete a DNS Zone and remove the domain name you are trying to add. Otherwise, HostGator can help you resolve this.

Error from park wrapper: You cannot park your main domain!

This means that you are trying to add your primary domain to your control panel. Stop trying to do that; your primary domain is already added to your control panel by default. If your primary domain is not working, it is because of a different reason.

Error from park wrapper: Using nameservers with the following IPs.... Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server.

This means you still need to point the domain name to the server before you can add it. If you want to bypass this error, please email support@hostgator.com to tell us about the problem.

Error from park wrapper: Unable to find out which user owns the parked domain

To solve this error message (usually received when attempting to remove a parked domain name), simply try adding the domain name to the Addon Domains section of cPanel. It will error out. After you receive the error message, go into the Parked Domains section of cPanel and remove the domain name.

Error from park wrapper: domainname.com is owned by another user

This means the domain name is already setup with hosting on your server, under a different user's account. Perhaps they own the domain and you do not. Otherwise, contact HostGator and we will look into the issue.

Error from park wrapper: Sorry, you are not allowed to add any more than (0) parked domains!

This indicates you are on a plan that only allows 1 domain name per cPanel. If you are on Hatchling plan, this is normal. If you are on a Baby or Business plan, this is incorrect and needs to be fixed by HostGator. If you are on a Reseller, VPS, or Dedicated plan, you control this feature and can easily raise the limit.

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Article Comments

mj
"Error from park wrapper: You cannot park your main domain!" How can I fix this error message and what does it mean?
Posted: May 31, 2010
HostGator
It means you can't add your primary domain name to your hosting because it is already added by default.

You don't fix this error; you just stop trying to add that domain (it's already added).
Posted: June 1, 2010
Hendi
you said "It means you can't add your primary domain name to your hosting because it is already added by default.

You don't fix this error; you just stop trying to add that domain (it's already added). "

do you means that my primary domain is automatic resolve ? but there is no INDEX OF after 1x24 hours like addons domain ? It's like a website with some adds. Do you think if I put my index.html on it, it can be change automatically ?
Posted: October 3, 2010
HostGator
First, make sure you have updated the domain's name servers. If you see a HostGator start page, then you have probably done this.

Second, yes, publish your own index.html page and you should see that instead of the HostGator start page.

If you see a page with ads, then you probably have used the wrong name servers (DNS).
Posted: October 4, 2010
Aamir
1st I add on this domain, later I Del it. Now I like to add on again, but during process, I found the following error.

"Error from park wrapper: domainname.com is owned by another user"

I m facing above error, how can I rid from this error into my cpanel.

Kind Regards,
Posted: October 10, 2010
HostGator
Please contact us via email, phone or live chat for assistance.
Posted: October 15, 2010
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

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