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Support Portal Home » cPanel » How to upload to an Addon or Subdomain

How to upload to an Addon or Subdomain

Option 1

In a FTP client enter this information.

Host = add on domain name
User = addondomain@primarydomain.com
Password = what you entered during Addon domain creation
Port = 21

Once you have successfully connected to your ftp client will be in the root of the add on domain name.

If everything was successful you should see a folder called cgi-bin.

Upload your files.

Enjoy your new site.

Option 2

In a FTP client enter this information.

Host = primary domain name
User = cPanel username
Password = cPanel password
Port = 21

Once you have successfully connected to your ftp client will be in the home directory.

Double click the public_html folder. Double click the addon domain folder.

Upload your files.

Enjoy your new site.

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Article Comments

keith Junor
do i upload to the cgi bin folder?
Posted: July 18, 2009
HostGator
You do not need to upload or create the cgi-bin folder. The cPanel will automatically create this folder with each new Addon and Subdomain creation.
Posted: July 21, 2009
Michelle
are you able to use sitebuilder on your subdomain pages or is that only with the host site?
Posted: October 4, 2009
HostGator
Sitebuilder can work with addon and subdomains, but it is only configured to work with the primary domain name on your account.

You have the ability to change the FTP configuration to work with any site. Please search "Using Sitebuilder with Addon domains" to read more.

http://support.hostgator.com/articles/using-sitebuilder-with-addon-domains
Posted: October 5, 2009
Kate Perez
I uploaded all my files. They work fine when I open them on my desktop but when I go to the URL I do not get what I expect to get.

My web page is flash, it worked before but now it just goes to a sort-of search page.

What am I missing? I tried uploading directly to the addon folder under pubic_html, and to the cgi-bin folder under it with the same results.

What did I miss?

Thanks!
Posted: November 5, 2009
HostGator
The next step is to call HostGator or join us in the live chat, so we can investigate your specific situation.

Likely, we need to restart Apache on your server. Also, the culprit could be a bad IP address.
Posted: November 6, 2009
If you have read our knowledge base and still have questions or need more information, please contact us via phone or live chat for immediate assistance.

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