HostGator.com » Support Portal

How to park a domain on an addon domain

cPanel has yet to offer this option although it can be done.

In order to park a domain on top of an addon domain, please do the following:

  1. Login to cPanel and click Addon Domains
  2. In the field to the right of "New Domain Name", type the domain name you wish to park on top of your addon domain
  3. Click outside the text box and your other settings will populate.
  4. Under "Document Root:", erase everything except "public_html"
  5. Look down to your current addon domain and its "Document Root"
  6. Take the "Document Root" and insert it in the field to the right of "Document Root:" at the top.
  7. Insert any password in the password field. (You won't need to remember this password, so just use the Generate Password button.)
  8. Click Add Domain!

You have now just parked a domain on top of an addon domain.

Note: If you receive an error similar to this:

Error from domain wrapper: Domain already exists, it was not added.: example.domain.com

This could be due to one of two reasons:

  1. The domain you are adding has already been added and therefore already exists. So, you will need to delete the domain from Addons, Parked or Subdomains before proceeding.
  2. The subdomain which cPanel automatically generates already exists. When this happens, you can manually change the subdomain which cPanel generates for your addon domain.
    • EXAMPLE: If you are trying to park example.com on example.com.au, cPanel will fill in the "subdomain/ftp username" field with "example" (which may already exist). Just change the "subdomain/ftp username" to a new variation, like "exampleau".

Article Comments

jemmah
Thank you so much for updating and clarifying this instruction set. It now makes perfect sense and works.

kazi tanvir ahsan
Great.tips..I used this tips for my zend cart in one of my addon domains..thumbs up..

Ian
Thank you. This was very helpful. It only took a minute.

Robin
I can't get this to work for some reason, I get this error :

Error from domain wrapper: Domain already exists, it was not added.: pranawebdesign.twiwytii.com

help would be much appreciated !

HostGator
This will not work if the domain you are adding already exists. Be sure to remove the domain from your cPanel first. If you still get a wrapper error, then the existing DNS zone must be removed.

You may contact us to have the DNS zone removed.

db
Well, this would not work for your subdomains of your addon domain. As in,
if your actual addon domain has been configured for subdomains as well, you'll not be able to use the 'parked domain' for its subdomains.

Hence, in actual, you're adding another domain (addon domain) for the same directory, but does not work exactly like a parked domain.

HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.



Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

Post Comment