How to Disable Anonymous FTP

Anonymous FTP is disabled by default. You will require a Business hosting plan or better to enable anonymous FTP.

We do not recommend using anonymous FTP. Because it allows any person to access FTP without identifying themselves, it is a security risk.

To disable anonymous FTP:

  1. Log into cPanel.
  2. In the Files section, click the Anonymous FTP icon.
  3. Under Anonymous FTP Controls, uncheck both boxes for:
    • Allow anonymous access...
    • Allow anonymous uploads...
  4. Click Save Settings.

After completing these steps, you will still see anonymous@domain.com and ftp@domain.com listed in your cPanel FTP accounts, but they are not enabled.

In addition, if you are connecting to FTP and see a pub folder, this does not mean that anonymous FTP enabled. That folder is not on your account; it is on the server.