Browse by Topic Pre-Sales & Policies Hosting Guide cPanel WebHost Manager (WHM) Plesk SSL Certificates Specialized Help Affiliates Helpful Resources Account Addons Billing System HostGator Blog HostGator Forums Video Tutorials Contact Us Interact and Engage

HostGator.com » Support Portal

[?]
Support Portal Home » cPanel » How to disable anonymous FTP

How to disable anonymous FTP

Anonymous FTP is disabled by default. You will require a Business plan or better to enable anonymous FTP.

We do not recommend using Anonymous FTP as it is a security risk. (Because it allows any person to access FTP without identifying themselves.)

I think it is on!

Simply login to cPanel and click the Anonymous FTP icon. Uncheck both boxes ("Allow anonymous access..." and "Allow anonymous upload...") and click the Save Settings button.

You will see anonymous@domain.com and ftp@domain.com in your cPanel, but they are not enabled if both boxes under Anonymous FTP are unchecked.

If you are connecting and see a 'pub' folder, then anonymous FTP is not enabled. (That folder is not on your account; it is on the server.)

Related Articles

Was this article helpful to you?

Article Comments

hoppy
It would be nice to have a feature to totally disable all insecure FTP connections, and use only SFTP, with same account settings, as with the FTP, only through the port 2222 (with softwares like WinSCP).
Posted: November 25, 2009
HostGator
Currently, due to cPanel limitations, your request is not possible.

When it is possible to disable regular FTP on port 21 and keep only SFTP, I will update this comment.
Posted: November 25, 2009
Jake
Thank you for the informative post - I was concerned mine was enabled due to the "pub" folder but this cleared up my confusion.
Posted: December 2, 2009
HostGator
Thank you for your comments. Just a quick reminder that the comments on this page are not monitored by technical support staff, and that for support issues, it is best to contact us by live chat, phone or email so we can assist you right away.

Although comments are not monitored by technical support staff, they are moderated and read by technical writers. Comments will need to be approved by a moderator before appearing.

Our technical writers do read the comments periodically for the purposes of updating the articles, and do appreciate your feedback, suggestions and corrections to the articles themselves, as well as any suggestions or tips for readers of this article. However, support questions posted here are not guaranteed to be replied to in a timely manner or at all. For support issues, it is best to contact our support staff instead by live chat, email or phone.

Posted: December 13, 2011 (Global Reply)
Your comments help us keep the knowledge base updated. This is not a medium for support. If you have questions or need help, please contact us via email, phone or live chat for fast assistance.

Post Comment