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How to disable anonymous FTP

Anonymous FTP is disabled by default. You will require a Business plan or better and a dedicated IP to enable anonymous FTP.

Please note: Anonymous FTP on a Business or reseller plan can only be used for viewing and downloading, not uploading. Dedicated accounts can allow anonymous uploads.

We do not recommend using Anonymous FTP as it is a security risk. (Because it allows any person to access FTP without identifying themselves.)


I think it is on!

If you are connecting and see a 'pub' folder, then anonymous FTP is not enabled. (That folder is not on your account, it is on the server.)

If you have read our knowledge base and still have questions or need more information, please contact us via phone or live chat for immediate assistance.

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