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How do I know all my hosting bills are paid?


Article Comments

Pavel
How can I get billing account?

HostGator
You will need to order hosting to get a billing account.

We also sell domain names, but without hosting, those domains do not get a billing account.

You may also email sales@hostgator.com if you have problems ordering online, but we will require you to provide extra documentation in this case.

Emiliano
How can I change my payment from 1 month to 3? Or 4? Or 1 year? Thank you!

HostGator
Please search for "How to change billing cycles, I want to pay in advance" and you will find the article.

http://support.hostgator.com/articles/how-to-change-billing-cycles-i-want-to-pay-in-advance

Jay
How do you cancel your account to avoid further payments and further publishing of the website domain.

HostGator
Please search "How do I cancel my account?" for complete information.

If you need to get your content or domain name away from the public, contact us via phone, live chat, or email for advice.

Yvonne Bugie
please, I just made an order but i think i might have filled out the wrong email address. please how can I verify and be sure that this is not the case?

HostGator
Best method is to call us or join our live chat. This way we can gather specific information to help locate your account.

Also, you should receive a confirmation email immediately from HostGator anytime you place an order for hosting. If you do not receive that email, then you likely misspelled it.

Christie
Hi, could you please tell me what happens if I can't pay my monthly hosting bill on time? Do I lose all my websites?
thanks

HostGator
If you do not pay on time, your hosting account (and contained websites) will be suspended. As soon as you pay, they will be back online.

If you need to pay late, please call us. We are more than happy to offer a temporary extension so your site can remain online.


If you have read our knowledge base and still have questions or need more information, please contact us via phone or live chat for immediate assistance.

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