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How do I downgrade my hosting account?

You may downgrade anytime; there is no contract to keep you in your plan. We require you to move your own data during a downgrade (moving from one HostGator plan to a cheaper HostGator plan).

Shared to Shared or Reseller to Reseller.

When you downgrade from a shared account to a shared account or from a reseller account to a reseller account, you may use the online form.

Reseller to Shared

Do not use the online form. Instead, purchase the new shared account, move your data over, propagate your nameservers and cancel the old plan.

VPS to VPS

To downgrade to a lower level of VPS, please submit your request using our downgrade form. This request is a ticket and all tickets will be addressed in the order they are received.

Please contact sales@hostgator.com to modify settings but stay on the same Level.

VPS to non-VPS

When you downgrade from VPS to reseller or shared, you cannot use the downgrade form on our website. Instead, purchase the new plan, move your data over, propagate your nameservers and cancel the old plan.

Dedicated to Any Type

When you downgrade from (or to) a dedicated server, you cannot use the downgrade form on our website. Instead, purchase the new server or plan, move your data over, propagate your nameservers and cancel the old plan.


If you need help moving data, and do not qualify for the free content transfer service, then our transfer team can provide a quote for the work.


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