If I have any issues or need assistance with my affiliate account or commissions, who do I contact?

I'm not sure how to interpret the above instructions. You say in relation to if we need assistance with affiliate matters we can only use "affiliates@hostgator.com" but in the pink shaded area directly above where I am typing there is a statement "If you have read our knowledgebase and still have questions or need more information, please contact us via phone or live chat for immediate assistance. This seems contradictory. Which statement should we follow??

You are making this harder than it really is.

Affiliates must email affiliates@hostgator.com for support.

If you read that and still don't understand, call us! We will explain over the phone that you must email affiliates@hostgator.com for support.

Using the worst case example if I sign 10 people a month how can you pay me $75.00 for this customer when you only make about $60. assuming they were $5.00/ mt customers?

It's worth it!

1. You are also providing us with free advertising and inbound links.

2. Your referrals love us so much, that they stay and pay us every month.